AI in the career space
In July we had our summer employer call and gleaned quite a few tidbits that may assist those involved in recruitment.
Appropriate and ethical use
WFU is working with students on their appropriate and ethical use of ChatGPT and AI by using the “powers for good” from these technologies for career exploration, refining accomplishment statements, investigating interview strategies, etc. Guidance is also being given on copying from or sharing too much information with AI.
Some of the AI queries that we have suggested students use include:
- Please suggest the top 10 roles or professions that align with my skills.
- Which skills should I highlight in my resume and cover letter if I’m interested in a role in consulting?
- Here’s an example of a professional introduction I used when meeting someone. Please help me understand if the tone is warm and inviting.
- What are the top companies in strategy consulting?
- What are job titles for entry-level jobs, for example, in marketing?
- Generate 10 interview questions I will likely be asked for “this role,” (and then copy that particular job, title, or description into the query itself).
Confidential information and AI
From a University perspective, putting data/information into ChatGpt can disclose confidential information violating Federal laws like FERPA or HIPAA, so we are mindful of how we protect campus processes inside and outside the classroom. Some areas of concern include the sharing of security numbers, credit card numbers, medical information, financial aid information, identifiable information from an employee personnel record, student educational records, research, data, intellectual property, source codes, proprietary data or processes, internal meeting notes, emails, etc.
Integrity and AI
Wake Forest is very concerned about integrity and upholding our honor code so this summer an official AI policy for teaching is being developed (for example, how AI can be used and cited). Many faculty are including AI language in their syllabi. Faculty are also using “reverse engineering” to take text submitted by a student and ask ChatGPT if AI generated the information. As was shared “We believe in their [students’] intellectual ability and horsepower, and they don’t need these kinds of tools to prove who they are to us. . . we need to create guard rails for students, so they understand how to use something that is as powerful as AI.”
Advice shared between employers includes the need to:
- create policies on the use of AI within the interview process and communicate that early to prospective interview candidates
- create a corporate policy on how interns can or cannot use ChatGPT “on the job”
- remind students to have all apps turned off during the interview process so that no recording or AI use can occur
- consider the positives that could come from AI and do not be afraid of it; become literate and fluent so that you can take advantage of it.
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